At the Institute, we take pride in making patient care a priority.  Here is what some of our patients have had to say about their experience at the Institute:

“As a diplomat for the U.S. Embassy and an athlete, I have no time to slow down.  I suffered from chronic pain in my back and hamstrings for nearly 5 years before finding relief at the Institute for Western Surgery.  From the moment I entered the Institute, I immediately felt at ease and confident that I was getting great care.  The differences between other international facilities were apparent right away: (1) the Institute's forms were all in English, easy to follow and condensed compared to the stack I've completed elsewhere; and (2) the quality and care of the doctors and nursing staff was outstanding.  Dr. Roth and Dr. Hickman were both excellent.  Their care, compassion, knowledge and skills are tops.  Not only was I delighted that the doctors were American and could easily communicate with me in my native language, but because of the extraordinary care of the staff, in a situation where I should have been very nervous, I found myself relaxed and actually laughing!  I couldn't have asked for a better experience: I received incredible care; was able to go home the same day; and left pain free.  The Institute is the first group of doctors and nurses to ever make my pain disappear!  I can now bend without discomfort and fall asleep without pain and have the Institute to thank.” J.A., Guangzhou, PRC

 

"We were very impressed with the Institute and are thankful that we now have this wonderful alternative to local services!" Guangzhou, PRC

 

 "Thank you very much for arranging for my daughter to see Dr Guy on such short notice.  We were very pleased to have a chance to receive advice from Dr Guy, who is one of the top western specialists in sports medicine. We were struggling in trying to find out the reason for my daughter's pain in the past weeks/months but after seeing Dr Guy, we now have a perfect understanding on her condition.  Dr Guy shared his wealth of experience with us and provided very useful advice, so that we now know how to deal with her situation even in the future." Derek Chan, Shanghai, PRC 

 

"I can't tell you how happy we were to see Dr. Roth today.  I never thought that we would be able to address our medical problems in China so easily..." Josie Shen, Shanghai, PRC

 

 "Dr. Roth was simply fantastic. Both my wife and I, were extremely impressed, not only with his capability, which seemed beyond discussion, but with the way in which he explained the things, making them seem quite simple and straight forward." Gonzalo De Aristegui, Shanghai, PRC

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