The following is a list of frequently asked questions about the Institute. If you would like to learn more about the Institute, please contact us.

Many institutions advertise that their surgeons are “Western trained”, how is the Institute different?

“Western trained” can mean merely a few weeks of training by average Western doctors. At the Institute, our faculty is not just “Western trained”. All of our faculty have existing surgical practices in the United States and are ranked among the top surgeons in the world. Our faculty are professors at respected academic institutions in the United States and frequently lecture internationally.

Why are these surgeons coming to China?

The Institute partnered with Guangdong Provincial Hospital to provide advanced training to the Hospital’s best surgeons in Western surgical techniques. While the Institute’s Western surgeons are in China working at the Institute, we offer patients access to be treated by our world class Western faculty, an opportunity that is not available anywhere else in China.

Do the Institute’s surgeons relocate to China?

Each month our top Western surgical teams come to China for a period of time to examine and treat patients, and follow up on patients seen previously. When our faculty is not at the Institute working with leading Chinese surgeons and treating patients, they are in the United States treating patients and teaching at universities, or lecturing around the world.

I understand the institute’s surgeons are great Western doctors, but how are the operating rooms and other facilities?
 

As you will see on the photo gallery tour of the Institute, our facilities are world class: the operating rooms are equipped with the most advanced technology using only the most modern, state-of-the-art equipment available. Unlike many international hospitals, the Institute does not borrow diagnostic equipment or send you elsewhere, but instead, the Institute has a complete inventory of the best equipment and cutting edge technology, including equipment by the top international health care manufacturers (e.g. GE, Philips, and Siemens.)

Should I be apprehensive about the care I will receive from the rest of the surgical staff?
 

Our faculty includes not only Western surgeons, but an entire surgical team as well. You will be in good hands with our comprehensive health care team, which consists of a surgeon, faculty nurse, and anesthesiologist. Moreover, our other specialists include leading radiologists, a world renowned physical therapist, as well as other sub specialists.

Where are you located?

Consultations are available in Guangzhou and Shanghai. 

Our home base in Guanghzou is at Guangdong Provincial Hospital at Guangdong Provincial Hospital of Traditional Chinese Medicine Guangzhou University Town, Nei Huan Xi Road, Panyu District, Guangzhou, Guangdong, P.R.China 510006.

In addition to Guangzhou, consultations are also available in Shanghai.

In Shanghai, our physicians treat patients at St. Michael Hospital in Puxi and WorldPath Clinic International in Pudong.

For more information, please contact us or click here to view a map & directions.

Do you accept insurance?

The Institute offers direct billing service with many international insurance carriers. Our direct billing relationships are designed to save you the hassle of advancing the fees and waiting for the insurance carrier to reimburse you. The Institute also accepts cash payments.

Will the staff speak English?

All Institute staff speak English and all signage at the facility is in English. When you arrive at the Institute, your designated surgical concierge will be there to greet you and guide you throughout the process.

What services do you provide?

The Institute is currently scheduling appointments in the areas of orthopedics and sports medicine and gastroenterology. Other specialties, such as general surgery, ear nose & throat, spine and pain management will also be available. For updates on the schedules of our surgical specialists, join our mailing list or contact us.

Why should I choose the Institute?

• The Institute’s Western faculty is ranked among the top surgeons in the world;
• Our Western anesthesiologists apply the latest techniques that reduce risk and accelerate your recovery ensuring a comfortable and reassuring experience;
• The Institute has unsurpassed safety and patient care;
• Our unmatched Western nursing care assures pre and post-operative comfort; and
• The Institute’s state-of-the-art operating rooms and other departments are equipped with the most advanced Western equipment and instrumentation.

How can I make an appointment?

Our patient concierge will be happy to arrange a consultation with one of our leading Western specialists. You can contact our patient concierge at (86) 20 3821 9778 or (86 21) 2090 3114 or e-mail us at appointments@WesternSurg.com.

What hotels are near the Institute?

Our patient concierge will be glad to coordinate hotel accommodations for you prior to your scheduled appointment at a nearby hotel at a discounted rate.

Do you provide transportation?

Transportation to and from the East Train Station and the Guangzhou airport is available. When you book your appointment, let your surgical concierge know that you will need transportation and she will arrange everything.

What can I expect when I arrive for my surgery?

When you arrive at the Institute, your surgical concierge will be there to greet you and help expedite the check-in process ensuring it is smooth and friendly. The Institute provides a comfortable, caring and reassuring environment. Our nursing staff is highly efficient and trained in the latest Western surgical techniques and medical care. As you recover at the Institute after your surgery, your surgical concierge will be at your side to make sure that you are comfortable and that you have everything that you need so that you can recover quickly.

What should I bring on the day of my surgery?

On the day of your procedure, please dress comfortably in clothing that is easy to take off and will be easy to put on when you are ready to go home. Do not wear perfume or jewelry. If you wear contact lenses, please bring a lens holder, any solutions you may require, or a replacement set of lenses with you as contact lenses may not be worn during your procedure.

Please bring your insurance card(s) and identification.

Should I go to the Institute in the event of an emergency?

The Institute currently provides consultations, diagnosis and treatment for non-emergency medical conditions by our Western surgical team. The Institute does not provide emergency medical treatment. Emergency care should be sought at a nearby hospital.

Have more questions?  Call us at (86) 20 3821 9778 or (86 21) 2090 3114 or send us an e-mail.